About Miwok Solutions
Capability Statement
Miwok Solutions delivers excellence through our people. We identify, develop, and retain the best individuals that align with our government clients’ mission. We strive to provide exceptional customer service by leveraging our repeatable, defensible, and transparent service delivery methodology.
Overview
Celebrating over 20 years of business, Miwok has a long-standing reputation for providing outstanding support to clients, including U.S. government agencies and international entities. Miwok’s portfolio of services includes end-to-end Program/Project Management, IT Service Management (ITSM), Security Transformation, Digital Workspace and Collaboration, and Automation and Orchestration Services.
Core Principles
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Mission:
Focus on our partners’ mission and ensure we contribute to their success.
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Leadership:
Lead from the front with transparency and honesty.
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Integrity
Build trust by listening, following through, and keeping our word.
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Excellence
Fostering excellence in all we do for our clients and employees.
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Results
Commitment to our clients’ business objectives.
Our Clients
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Homeland Security
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Transportation Security Administration
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Office of the Comptroller and Currency (OCC)
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United States Patent and Trademark Office (USPTO)
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Administrative Office of the US Courts
Corporate Details
- SBA Certified Women-Owned Small Business (WOSB)
- Certified Minority Business Enterprise (NMSDC)
- Top Secret (TS) Facility Clearance
- 8a Native American Joint Venture
- CIOSP3 Joint Venture
Why Clients Choose Us
- Experienced technical staff with industry-leading certifications and specialization
- Partners with clients to deliver solutions tailored to the clients’ needs
- Over 90% employee retention.
- 20+ years of U.S. government and Commercial past performance.
ALIGN. CONNECT. INNOVATE.
ITIL® SERVICE MANAGEMENT (ITSM)
Security Transformation (SX) seamlessly integrates security across all digital technology facets, fundamentally altering its architecture, deployment, and operation. Beyond just a technological shift, SX also redefines team dynamics. Miwok helps organizations take a Top-Down approach to integrating crucial project teams into the SX process.
SECURITY
TRANSFORMATION
We apply ITIL® service management framework and best practices to streamline operations, while increasing value. We partner with Google, Amazon Web Services and Azure to deliver the best solutions.
CLOUD AND INFRASTRUCTURE OPTIMIZATION
We apply ITIL® service management framework and best practices to streamline operations, while increasing value. We partner with Google, Amazon Web Services and Azure to deliver the best solutions.
NETWORK AND SYSTEM ENGINEERING
Our multi-platform discipline includes LAN/WAN, VoIP, VTC, and Microsoft critical infrastructure solutions designed to improve our clients’ programs. We focus on solutions that effectively optimize existing capital and human investments.
DIGITAL WORKSPACE & COLLABORATION
Miwok utilizes next generation platforms to help organizations create a more seamless working environment. Technologies such as Cisco ThousandEyes helps Miwok provide End-toEnd Visibility, tracking End User Experiences.
AUTOMATION & ORCHESTRATION
We perform a full range of Network Operations Center (NOC) and Security Operations Center (SOC) infrastructure and application management and support using the ITIL® service delivery framework. Our NOC, SOC and Help Desk teams are experienced in a broad range of technologies including Cisco, Avaya, Juniper, Telecom, Cloud Platforms, along with others.
Contract Vehicles
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GSA MAS (47QTCA20D007E)
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FAA eFast (693KA9-18-A-00067)
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8(a) STARS III (47QTCB22D0623)
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CIOSP3 (SB:HHSN316201200193W) (SDVOSB: HHSN316201200060W)
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Army ITES-3S (Subcontractor)
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Navy Sea Port NxG (Subcontractor)
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DISA Encore III (Subcontractor)
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NASA SEWP V (Subcontractor)
CASE STUDY: IMPLEMENTATION OF NEXT GENERATION IT INFRASTRUCTURE
Challenge: A US Government Agency lacked the ability to have full realtime insight into their IT infrastructure and the end user experience, despite
leveraging a wide range of tools.
Solution: : Miwok performed market research for the Government Agency, to
determine what Next Generation IT platforms were both proven but cutting
edge and could easily integrate into their existing IT environment. Miwok
provides a range of technology offerings in SD-WAN, End-to-End Visibility,
Application Performance Management and Artificial Intelligence for Operations
(AIOps). Upon the Government’s approval, Miwok implemented the selected
technology as a Proof of Concept with integration into all internal Operations.
Benefit: : After Miwok implemented the four new technology areas, the Agency
received immediate IT infrastructure performance improvements and real
time insights into future changes that can be made. Miwok’s implemented
technology alerted the Agency to issues with Mission-Critical applications,
which went unnoticed from other monitoring platforms. The Agency now has
the ability to track the full End User experience, reducing the support labor
hours required to troubleshoot issues.
GSA 8(a) STARS III Contract
Miwok Solutions is a Joint Venture formed for pursuing opportunities in conjunction with the 8(a) Streamlined Technology Acquisition Resource for Services (STARS) III Governmentwide Acquisition Contract (GWAC).
STARS III is a multiple-award, indefinite-delivery/indefinite-quantity (IDIQ) contract designed to deliver flexible, efficient IT services and IT services-based solutions exclusively through 8(a) prime contractors.
For more information about our STARS III participation, visit our official GSA eLibrary profile.
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Contract Number:
47QTCB22D0623
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Contract Ordering Period:
07/02/2021 through 07/01/2026with one three-year option
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Task Order Performance:
Can extend up to 5 years beyond contract ordering end date
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NAICS Code:
Awarded under NAICS 541512 (Computer Systems Design Services)
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Compatible NAICS Codes:
Requirements that align with other IT services NAICS codes (541511, 541513, 541519, 518210) are within scope
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Directed Awards:
Allowed for orders up to the 8(a) competitive threshold
